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Hospitals, hospital groups and university medicine

Not just faster staff.

A faster organization.

A faster organization.

Billing, bed management, funding applications, manuscripts: agents read the patient record, bed planning, the coding rulebook, funding databases and other sources, back every draft with a source reference and present it to your experts for approval.

neuland.ai HUB · Billing review

  • and more systems

Case DRG-2026-11274 has been submitted for billing, length of stay nine days. Please check it against the rulebook before it goes out.

Tools chosen automatically

  • Billing system · Case DRG-2026-11274read
  • Rulebook · 18 rules applied, 2 hitsread
  • Patient record · Progress notes on the secondary diagnosesread
  • Billing system · Billing note DRG-2026-11274Draft

Two rules are triggered [1]. One secondary diagnosis lacks the progress note that supports it [2]. The code is flagged and the rule is named; nothing is deleted. Principal diagnosis and lower length-of-stay limit are checked [1]. Only the billing specialist can change the code.

  • [1]Coding rules · 18 applied, 2 hits
  • [2]Progress DRG-2026-11274 · no entry for the secondary diagnosis
Note DRG-2026-11274PDFDraft
  • done: Principal diagnosis · Coding rule D003
  • done: Length of stay · lower limit
  • open: Secondary diagnosis without progress note
  • question: Approval by billing

Delivered together with and at

STACKIT
Josefs-Gesellschaft
VOSS Humanmedizin

What happens for as long as there is no safe offering

AI does not replace staff. Without a safe internal offering, one appears by private routes.

This is no longer an efficiency problem. It is a liability problem.

One hour less documentation per person per day would be the equivalent of roughly 20,650 doctors and 42,870 nurses gaining time at the bedside. Without an internal offering, findings, fragments of physician's letters and study documents end up in outside accounts, with no processing agreement, no log, no control. Bans have changed nothing about this.

Examples · From daily work at a tertiary care center

Six processes from everyday hospital work:

what the agent prepares and what stays with you.

Six processes from everyday hospital work:

what the agent prepares and what stays with you.

Medical controlling, nursing, the clinical trials unit: every process follows the same pattern. The AI pulls the documents together, prepares the draft and backs it with a source reference. The professional decision stays with people. Hundreds of agents have been built; which process your hospital starts with is your call.

01

MD review

02

Physician's letter

03

Coding review

04

Third-party funding

05

Nursing

06

SOP inquiries

DKR · OPS/ICD · In-house rules and past MD decisions · HIS, DMS, coding software

Preparing MD reviews

The most time-consuming documentation item according to the DKI. Five steps, three systems, several people involved before the first line of the answer is written. What stays with you: the professional assessment and approval by medical controlling or the treating physician. Nothing leaves the hospital without approval.

What the AI handles

Pull together the case, findings and relevant coding guidelines

Draft the justification for the length of stay

Back every sentence with document, passage and version

Your templates · HIS, findings systems, medication list

Draft physician's letter

Discharge letters are written under time pressure from scattered sources. Follow-up queries from the next treating physician are the result. What stays with you: medical review and sign-off in line with your signing authority. No diagnosis, no treatment recommendation by the system.

What the AI handles

Draft in your letter template, built from progress notes, findings and medication

Every statement traced to its source in the patient record

If evidence is missing, the agent says so instead of filling the gap

DKR · OPS/ICD · In-house rules · Coding software, HIS

Coding review and case completeness

Secondary diagnoses and procedures get lost, billing objections pile up, revenue is left on the table. What stays with you: the coding decision with the coding specialist or medical controlling. We set the target range in the potential analysis, using your figures.

What the AI handles

Documentation and coding checked against the rulebook and in-house rules

Before invoicing, not at the objection stage

Notes with references, no automatic changes

Separation of accounts · Cost rate catalog · Study management, ERP, funding databases

Study costs and third-party funding

Calculations live in inherited spreadsheets. Calls for proposals from federal, state, EU, DFG and foundation sources are searched one at a time. What stays with you: approval of the calculation and the decision to apply, with the clinical trials unit and third-party funding administration.

What the AI handles

Draft costing based on your cost separation and your cost rates

The Research Funding Navigator Agent finds suitable calls for funding across five levels, with source and deadline

Nursing standards · Expert standards · HIS nursing module

Nursing progress documentation

Documentation happens at the end of the shift, from memory, under time pressure. 2.7 hours a day are the lever. What stays with you: the registered nurse responsible for the shift reviews and approves. No rating of people, no analysis at individual level.

What the AI handles

Structured progress notes from shift keywords, following your nursing model

Abgleich gegen Pflegestandards

Flags missing mandatory information

SOPs, hygiene and in-house standards, work instructions · Intranet, DMS, network drives

SOP and in-house standard inquiries

Anyone looking for the work instruction from 2019 asks someone who has been here long enough. When staff change, that knowledge goes. What stays with you: the professional interpretation. Information only, no approval needed: what is not backed by evidence is not claimed.

What the AI handles

Answer with document, passage and current version

Superseded versions are marked as such

Only documents the person asking is allowed to see

01

MD review

02

Physician's letter

03

Coding review

04

Third-party funding

05

Nursing

06

SOP inquiries

DKR · OPS/ICD · In-house rules and past MD decisions · HIS, DMS, coding software

Preparing MD reviews

The most time-consuming documentation item according to the DKI. Five steps, three systems, several people involved before the first line of the answer is written. What stays with you: the professional assessment and approval by medical controlling or the treating physician. Nothing leaves the hospital without approval.

What the AI handles

Pull together the case, findings and relevant coding guidelines

Draft the justification for the length of stay

Back every sentence with document, passage and version

Your templates · HIS, findings systems, medication list

Draft physician's letter

Discharge letters are written under time pressure from scattered sources. Follow-up queries from the next treating physician are the result. What stays with you: medical review and sign-off in line with your signing authority. No diagnosis, no treatment recommendation by the system.

What the AI handles

Draft in your letter template, built from progress notes, findings and medication

Every statement traced to its source in the patient record

If evidence is missing, the agent says so instead of filling the gap

DKR · OPS/ICD · In-house rules · Coding software, HIS

Coding review and case completeness

Secondary diagnoses and procedures get lost, billing objections pile up, revenue is left on the table. What stays with you: the coding decision with the coding specialist or medical controlling. We set the target range in the potential analysis, using your figures.

What the AI handles

Documentation and coding checked against the rulebook and in-house rules

Before invoicing, not at the objection stage

Notes with references, no automatic changes

Separation of accounts · Cost rate catalog · Study management, ERP, funding databases

Study costs and third-party funding

Calculations live in inherited spreadsheets. Calls for proposals from federal, state, EU, DFG and foundation sources are searched one at a time. What stays with you: approval of the calculation and the decision to apply, with the clinical trials unit and third-party funding administration.

What the AI handles

Draft costing based on your cost separation and your cost rates

The Research Funding Navigator Agent finds suitable calls for funding across five levels, with source and deadline

Nursing standards · Expert standards · HIS nursing module

Nursing progress documentation

Documentation happens at the end of the shift, from memory, under time pressure. 2.7 hours a day are the lever. What stays with you: the registered nurse responsible for the shift reviews and approves. No rating of people, no analysis at individual level.

What the AI handles

Structured progress notes from shift keywords, following your nursing model

Abgleich gegen Pflegestandards

Flags missing mandatory information

SOPs, hygiene and in-house standards, work instructions · Intranet, DMS, network drives

SOP and in-house standard inquiries

Anyone looking for the work instruction from 2019 asks someone who has been here long enough. When staff change, that knowledge goes. What stays with you: the professional interpretation. Information only, no approval needed: what is not backed by evidence is not claimed.

What the AI handles

Answer with document, passage and current version

Superseded versions are marked as such

Only documents the person asking is allowed to see

01

MD review

DKR · OPS/ICD · In-house rules and past MD decisions · HIS, DMS, coding software

Preparing MD reviews

The most time-consuming documentation item according to the DKI. Five steps, three systems, several people involved before the first line of the answer is written. What stays with you: the professional assessment and approval by medical controlling or the treating physician. Nothing leaves the hospital without approval.

What the AI handles

Pull together the case, findings and relevant coding guidelines

Draft the justification for the length of stay

Back every sentence with document, passage and version

02

Physician's letter

Your templates · HIS, findings systems, medication list

Draft physician's letter

Discharge letters are written under time pressure from scattered sources. Follow-up queries from the next treating physician are the result. What stays with you: medical review and sign-off in line with your signing authority. No diagnosis, no treatment recommendation by the system.

What the AI handles

Draft in your letter template, built from progress notes, findings and medication

Every statement traced to its source in the patient record

If evidence is missing, the agent says so instead of filling the gap

03

Coding review

DKR · OPS/ICD · In-house rules · Coding software, HIS

Coding review and case completeness

Secondary diagnoses and procedures get lost, billing objections pile up, revenue is left on the table. What stays with you: the coding decision with the coding specialist or medical controlling. We set the target range in the potential analysis, using your figures.

What the AI handles

Documentation and coding checked against the rulebook and in-house rules

Before invoicing, not at the objection stage

Notes with references, no automatic changes

04

Third-party funding

Separation of accounts · Cost rate catalog · Study management, ERP, funding databases

Study costs and third-party funding

Calculations live in inherited spreadsheets. Calls for proposals from federal, state, EU, DFG and foundation sources are searched one at a time. What stays with you: approval of the calculation and the decision to apply, with the clinical trials unit and third-party funding administration.

What the AI handles

Draft costing based on your cost separation and your cost rates

The Research Funding Navigator Agent finds suitable calls for funding across five levels, with source and deadline

05

Nursing

Nursing standards · Expert standards · HIS nursing module

Nursing progress documentation

Documentation happens at the end of the shift, from memory, under time pressure. 2.7 hours a day are the lever. What stays with you: the registered nurse responsible for the shift reviews and approves. No rating of people, no analysis at individual level.

What the AI handles

Structured progress notes from shift keywords, following your nursing model

Abgleich gegen Pflegestandards

Flags missing mandatory information

06

SOP inquiries

SOPs, hygiene and in-house standards, work instructions · Intranet, DMS, network drives

SOP and in-house standard inquiries

Anyone looking for the work instruction from 2019 asks someone who has been here long enough. When staff change, that knowledge goes. What stays with you: the professional interpretation. Information only, no approval needed: what is not backed by evidence is not claimed.

What the AI handles

Answer with document, passage and current version

Superseded versions are marked as such

Only documents the person asking is allowed to see

Research and teaching

Research and teaching get their own agents.

In separate permission spaces.

University medicine is care, research and teaching under one roof, with separate budgets, separate purpose limitations and the same overstretched people. Research, registry and study data are opened up only with their own purpose limitation, their own data protection impact assessment and a separate permission space: what belongs to the clinical trials unit is not visible to administration, and the other way round.

Study cost calculation

Study cost calculation

Draft based on your cost rates and your separation of accounts, for academic and industry-sponsored studies alike. The clinical trials unit approves the calculation, not the system.

Third-party funding search

Third-party funding search

Open calls from the DFG, the BMBF, the EU, the federal states and foundations matched to your research idea, each with source and deadline. Research and fit assessment, not the application itself.

Manuscript and application checks

Manuscript and application checks

Formal check against the author guidelines of the target journal or against the funding guideline. Nobody judges the content but you.

Teaching and your own agents

Teaching and your own agents

Prepare curricula, learning objectives and examination formats from your own sources, plus onboarding for final-year students and specialty training. Institutes and working groups build their own agents; whatever they build inherits roles, permissions and the audit trail automatically.

Knowledge base: from rulebook to institutional knowledge

Your institutional knowledge is opened up

before you start.

Your institutional knowledge is opened up

before you start.

After the Hospital Future Act (KHZG), no hospital has too few systems. What is missing is the layer that makes them usable. So we do not arrive with an empty system: your in-house standards, SOPs, work instructions, coding and procedural rules, the rulebook collections you choose to include and other documents are built up, checked and opened up with source references. On top of that, the departments add a layer of their own: processing notes, templates and the documentation of the connected systems, such as HIS, DMS, coding software, study and registry systems.

The value is not in the model but in prepared, reusable knowledge. Your systems are connected once and fully opened up in the process: the neuland.ai HUB learns your terms and how they relate, for example what counts as a case in your hospital, how a coding guideline connects to a work instruction and which document superseded which. Archives, findings and imaging documentation, research and registry data in the terabyte to petabyte range deliver answers with a source reference, even when the evidence is one sentence in a document from twelve years ago. The professional tailoring happens once per process; after that, the building blocks can be reused by other departments.

Hundreds

preconfigured agents, dozens of them for hospitals and research

61

use cases in healthcare, prioritized by ROI, data protection profile and speed of implementation

4

knowledge layers: rulebook, guidelines, professional standards, institutional knowledge

Ready in the Agent Library

An agent for every recurring task.

Adopt it and adapt it to your in-house standards.

An agent for every recurring task.

Adopt it and adapt it to your in-house standards.

The Agent Library holds ready-made building blocks for specific tasks, each with its task scope, its boundary of responsibility and its operating model.

Occupancy Management Agent

35%

fewer empty-bed days

Keeps requests, waiting list and capacity together and reduces empty-bed days.

Healthcare

Bed management, facility management

Invoice Checking Agent

40 to 60%

less review effort

Automatically checks service billing for completeness and plausibility.

Healthcare

Billing, controlling

MD Review and Coding Agent

50%

less review effort

Raises first-pass coding quality: the only scalable lever before review rates tighten further.

Healthcare

Medical controlling, coding specialists

Clinical Letter Agent

60%

less writing effort

Produces structured physician's letters from treatment data.

Healthcare

Medical staff, documentation

Care Planning Agent

30%

less documentation effort

Supports nurses with structured documentation and shift planning.

Healthcare

Nursing, documentation

Clinical Study and Ethics Agent

45%

faster contract review

Guides you through contract clauses, the ethics pathway and research data up to study start.

Healthcare

Clinical trials unit, research

Figures come from the Agent Library and are not a guarantee.

Auditable for data protection, legal and employee representation

The agent never decides.

It prepares.

The agent never decides.

It prepares.

Intended purpose: support for administrative, documentary and academic work. No diagnosis, no treatment recommendation. This boundary is drawn deliberately: it makes clear where medical responsibility sits. Four things make that auditable.

Citation

For every answer

For every answer

Document, passage, version. If the AI finds no evidence, it says so instead of writing around it. In hospital practice, the source reference is the real benefit, not the text.

Approval

Medical and nursing sign-off

Medical and nursing sign-off

No draft takes effect without approval. The approval levels follow your responsibilities and your signing authority, not our default settings.

Log

Complete, per inquiry

Complete, per inquiry

Who asked what and when, which sources it drew on, which model answered, what was adopted and what was discarded. Exportable for any audit.

Staff council and employee representation

From day one

From day one

An employee representation body that has been bypassed will sink a project faster than any tender. A template works agreement is available, with performance and behavior monitoring as a section of its own: no analysis at individual level, no performance rating, purpose limitation set out in writing.

The offer: one process, the documentation, operations

Process, documentation, operations:

an offer for years, not for a quarter.

Process, documentation, operations:

an offer for years, not for a quarter.

The model is the easy part. What comes with it is the tailored process and the documentation for data protection, procurement and co-determination. The security evidence your supply chain needs under Section 30 BSIG is already in place. All of it stays operable without an AI team of your own: it is used from within everyday medical, nursing, administrative and academic work.

One process from your hospital

You name one process from your own hospital, for example the MD review, the physician's letter or the SOP inquiry on the ward. We do not deliver a tool but a tailored process: with a defined task boundary, approval levels following your signing authority and connections to your systems, such as HIS, DMS, coding software, study and research systems. Before we start, we record how long a case takes and how many cases arise. After the Proof of Value, we measure again. If the measurement shows relief, the next area follows. If it does not, it ends there.

The documentation

Data protection, procurement, the staff council and employee representation review everything up front, not once the commitment is made. As a dossier before the first workshop: the documents on the list, plus the roles and permissions concept and the classification of the use case under the EU AI Act. Your data is not used to train models. A BSI C5 attestation exists for STACKIT as the infrastructure operator, not for the neuland.ai HUB as an application. If your procurement office requires C5 at provider level, we provide ISO/IEC 27001:2022 and the operating concept, and your procurement office decides whether that meets the requirement. We say this in the first conversation.

Operations

On-premises, air-gapped, sovereign German cloud or EU cloud: the protection requirement determines where it runs, not the feature set. Every function is identical in every operating model. On STACKIT by Schwarz Digits, operation runs exclusively in German data centers; the operator is a German company with no US parent and therefore does not fall under the US CLOUD Act. On request, the neuland.ai HUB runs in your own data center, air-gapped if you wish; operations then sit with you, and we supply the software, the operating concept and support with setup. Content and configuration can be exported and deleted in full at any time. One contract, one contact, hypercare in the first weeks after go-live.

One process from your hospital

You name one process from your own hospital, for example the MD review, the physician's letter or the SOP inquiry on the ward. We do not deliver a tool but a tailored process: with a defined task boundary, approval levels following your signing authority and connections to your systems, such as HIS, DMS, coding software, study and research systems. Before we start, we record how long a case takes and how many cases arise. After the Proof of Value, we measure again. If the measurement shows relief, the next area follows. If it does not, it ends there.

The documentation

Data protection, procurement, the staff council and employee representation review everything up front, not once the commitment is made. As a dossier before the first workshop: the documents on the list, plus the roles and permissions concept and the classification of the use case under the EU AI Act. Your data is not used to train models. A BSI C5 attestation exists for STACKIT as the infrastructure operator, not for the neuland.ai HUB as an application. If your procurement office requires C5 at provider level, we provide ISO/IEC 27001:2022 and the operating concept, and your procurement office decides whether that meets the requirement. We say this in the first conversation.

Operations

On-premises, air-gapped, sovereign German cloud or EU cloud: the protection requirement determines where it runs, not the feature set. Every function is identical in every operating model. On STACKIT by Schwarz Digits, operation runs exclusively in German data centers; the operator is a German company with no US parent and therefore does not fall under the US CLOUD Act. On request, the neuland.ai HUB runs in your own data center, air-gapped if you wish; operations then sit with you, and we supply the software, the operating concept and support with setup. Content and configuration can be exported and deleted in full at any time. One contract, one contact, hypercare in the first weeks after go-live.

One process from your hospital

You name one process from your own hospital, for example the MD review, the physician's letter or the SOP inquiry on the ward. We do not deliver a tool but a tailored process: with a defined task boundary, approval levels following your signing authority and connections to your systems, such as HIS, DMS, coding software, study and research systems. Before we start, we record how long a case takes and how many cases arise. After the Proof of Value, we measure again. If the measurement shows relief, the next area follows. If it does not, it ends there.

The documentation

Data protection, procurement, the staff council and employee representation review everything up front, not once the commitment is made. As a dossier before the first workshop: the documents on the list, plus the roles and permissions concept and the classification of the use case under the EU AI Act. Your data is not used to train models. A BSI C5 attestation exists for STACKIT as the infrastructure operator, not for the neuland.ai HUB as an application. If your procurement office requires C5 at provider level, we provide ISO/IEC 27001:2022 and the operating concept, and your procurement office decides whether that meets the requirement. We say this in the first conversation.

Operations

On-premises, air-gapped, sovereign German cloud or EU cloud: the protection requirement determines where it runs, not the feature set. Every function is identical in every operating model. On STACKIT by Schwarz Digits, operation runs exclusively in German data centers; the operator is a German company with no US parent and therefore does not fall under the US CLOUD Act. On request, the neuland.ai HUB runs in your own data center, air-gapped if you wish; operations then sit with you, and we supply the software, the operating concept and support with setup. Content and configuration can be exported and deleted in full at any time. One contract, one contact, hypercare in the first weeks after go-live.

From the board, IT, employee representation and procurement

Cost, staff council, existing platform, procurement, data location:

eight answers for your committees.

Cost, staff council, existing platform, procurement, data location:

eight answers for your committees.

The questions come anyway, from the board, from IT, from employee representation and from procurement. Here they are, with the answer we would give in the room.

What if the costs run away with us?

The concern is justified: a single account can generate a multiple of the expected volume in a short time. Included, with no add-on module: budgets per user group (clinics, administration, research, individual departments), hard cost caps per user or group, alerts before the allowance is reached and consumption reporting down to user, group, application and model level. On top of that, model routing sends clearly defined tasks to small, specialized models and reserves expensive models for cases where the complexity demands it. Consumption-based items are billed against the reporting, not against an estimate and not as a flat rate.

What if the costs run away with us?

The concern is justified: a single account can generate a multiple of the expected volume in a short time. Included, with no add-on module: budgets per user group (clinics, administration, research, individual departments), hard cost caps per user or group, alerts before the allowance is reached and consumption reporting down to user, group, application and model level. On top of that, model routing sends clearly defined tasks to small, specialized models and reserves expensive models for cases where the complexity demands it. Consumption-based items are billed against the reporting, not against an estimate and not as a flat rate.

How do we defend this to the staff council and employee representation?

Relief for people, not control over them. Ruled out are analyses at individual level, performance or behavior ratings and any extension of purpose without a written agreement. A template works agreement is available, as is a dedicated session with employee representatives and no sales agenda. They are involved from phase 1, not only at sign-off. Deliberately not counted in: no job cuts, no reduction in posts. The business case holds without that assumption, and it has to, because a university hospital is critical infrastructure.

How do we defend this to the staff council and employee representation?

Relief for people, not control over them. Ruled out are analyses at individual level, performance or behavior ratings and any extension of purpose without a written agreement. A template works agreement is available, as is a dedicated session with employee representatives and no sales agenda. They are involved from phase 1, not only at sign-off. Deliberately not counted in: no job cuts, no reduction in posts. The business case holds without that assumption, and it has to, because a university hospital is critical infrastructure.

We have already invested in a platform. Do we have to write it off?

No. The neuland.ai HUB connects to existing portals and specialist applications instead of replacing them. Headless: your front end stays, the neuland.ai HUB delivers through the API. Embedded: neuland.ai HUB components run inside your own portal. Federated: both platforms work together. For your users, the interface does not change. And a hospital that introduces another platform tomorrow can keep the neuland.ai HUB above it as a sovereign control and knowledge layer.

We have already invested in a platform. Do we have to write it off?

No. The neuland.ai HUB connects to existing portals and specialist applications instead of replacing them. Headless: your front end stays, the neuland.ai HUB delivers through the API. Embedded: neuland.ai HUB components run inside your own portal. Federated: both platforms work together. For your users, the interface does not change. And a hospital that introduces another platform tomorrow can keep the neuland.ai HUB above it as a sovereign control and knowledge layer.

How does this fit into procurement?

University hospitals are public contracting authorities. We are set up for that. The Proof of Value stays below the procurement thresholds and carries no follow-on commitment. For production operation, the specification, criteria catalog, model contracts with DPA, SLA and exit clause, plus the evidence for data protection, IT security and co-determination, are available as one package. Procurement clearance, co-determination and the board proposal run in parallel with the Proof of Value. It does not block those steps, it feeds them.

How does this fit into procurement?

University hospitals are public contracting authorities. We are set up for that. The Proof of Value stays below the procurement thresholds and carries no follow-on commitment. For production operation, the specification, criteria catalog, model contracts with DPA, SLA and exit clause, plus the evidence for data protection, IT security and co-determination, are available as one package. Procurement clearance, co-determination and the board proposal run in parallel with the Proof of Value. It does not block those steps, it feeds them.

Where is the data processed?

The protection requirement determines where it runs, not the feature set. Your own or the university data center for everything involving patient data, staff data and Section 203 relevance. Air-gapped for research, registry and psychotherapy data. Sovereign German cloud for scaling without patient data and without US hyperscalers. Hybrid is the recommended target state: the protection requirement per data set decides, governance stays central. Every function is identical in every operating model. The neuland.ai HUB is model-agnostic; changing models is configuration, not migration. As a supplier, we bring what Section 30 BSIG requires of your supply chain: ISO 27001 certification, documented subprocessors and reporting channels for security incidents.

Where is the data processed?

The protection requirement determines where it runs, not the feature set. Your own or the university data center for everything involving patient data, staff data and Section 203 relevance. Air-gapped for research, registry and psychotherapy data. Sovereign German cloud for scaling without patient data and without US hyperscalers. Hybrid is the recommended target state: the protection requirement per data set decides, governance stays central. Every function is identical in every operating model. The neuland.ai HUB is model-agnostic; changing models is configuration, not migration. As a supplier, we bring what Section 30 BSIG requires of your supply chain: ISO 27001 certification, documented subprocessors and reporting channels for security incidents.

How many ready-made agents are there for hospitals and university medicine?

The Agent Library shows dozens of agents for this industry, for example for billing, bed management, funding applications or manuscripts. Each agent states its task and an efficiency figure from the library; these are library figures, not a promise. You adopt one or more agents and adapt instructions and knowledge to your hospital.

How many ready-made agents are there for hospitals and university medicine?

The Agent Library shows dozens of agents for this industry, for example for billing, bed management, funding applications or manuscripts. Each agent states its task and an efficiency figure from the library; these are library figures, not a promise. You adopt one or more agents and adapt instructions and knowledge to your hospital.

Which language models does the neuland.ai HUB use, and can we switch?

You choose from a list of powerful language models and can switch and compare them in the chat, even mid-conversation. In Auto mode, the neuland.ai HUB chooses based on complexity, only among the models approved for your group. Models can be swapped without rebuilding the platform; if you have your own contracts with model providers, you use them via BYOK (Bring Your Own Key). The Models page shows the comparison.

Which language models does the neuland.ai HUB use, and can we switch?

You choose from a list of powerful language models and can switch and compare them in the chat, even mid-conversation. In Auto mode, the neuland.ai HUB chooses based on complexity, only among the models approved for your group. Models can be swapped without rebuilding the platform; if you have your own contracts with model providers, you use them via BYOK (Bring Your Own Key). The Models page shows the comparison.

How much knowledge can the neuland.ai HUB process?

The neuland.ai HUB is built for large knowledge bases: ingestion pipelines at petabyte scale, scalable on a Kubernetes GPU cluster; knowledge in the petabyte range can be processed. Which role may see what remains governed by permissions per role and permission space.

How much knowledge can the neuland.ai HUB process?

The neuland.ai HUB is built for large knowledge bases: ingestion pipelines at petabyte scale, scalable on a Kubernetes GPU cluster; knowledge in the petabyte range can be processed. Which role may see what remains governed by permissions per role and permission space.

Getting started in four steps

A measurable result

before the investment decision.

Data protection and employee representation are involved from phase 1. Procurement clearance, co-determination and the board proposal run in parallel: the Proof of Value does not block these steps, it feeds them.

01

60 minutes: initial conversation

60 minutes: initial conversation

Your starting position, our use-case method, a realistic path. On request straight with your IT team, then as an architecture session.

02

1 to 2 workshops: potential analysis

1 to 2 workshops: potential analysis

A review of your process and system landscape. Result: a prioritized roadmap with ROI estimate, data protection classification and go-live window per use case.

03

4 to 8 weeks: Proof of Value

4 to 8 weeks: Proof of Value

Two or three use cases without patient data, in production. You set the success criteria. If we do not meet them, the Proof of Value ends with no follow-on commitment.

04

After that: support in operation

After that: support in operation

The platform is up in days. What matters in large hospitals is what comes afterwards: named contacts instead of a ticket system, onboarding split by medical staff, nursing, administration, IT and research, agents with prepared input fields for everyone who would rather not write prompts, and hypercare in the first weeks. Professional Services are available for connections to HIS, coding software, rostering or study systems, for example.

Name one process from your hospital.

We show you which agent prepares it.

The MD review, the physician's letter or the SOP inquiry on the ward: in the initial conversation, we show the process with matching agents, on request straight with your IT team.

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