Skip to content

Security & Compliance

Adopt AI

without losing control.

without losing control.

without losing control.

neuland.ai HUB is designed for companies where security, data protection and regulation are core requirements. Certified, audited and traceable.

All certificates and contracts are available for download in the Trust Center.

Audited & documented

  • ISO 27001Information security
  • ISO 9001Quality management
  • GDPRPrivacy Policy
  • EU AI ActEU AI regulation
  • DORAOperational resilience
  • StBerGTax advice
  • BRAOLawyers

Made for Germany

Built for complex business processes and regulated industries.

Built for complex business processes and regulated industries.

neuland.ai HUB meets common regulatory requirements from day one and is designed for highly regulated environments, for example under these frameworks. View evidence in the Trust Center

GDPR

GDPR

GDPR

European data protection standard, fully documented.

EU AI Act

EU AI Act

EU AI Act

Compliant with the EU AI Act, including high-risk applications.

BRAO

BRAO

BRAO

Suitable for law firms and mandates that require special confidentiality.

DORA

DORA

DORA

Supports the operational resilience requirements for financial service providers.

StBerG

StBerG

StBerG

For tax advisors and auditors: a separate supplementary agreement covers the requirements of the German Tax Advisory Act (StBerG).

schild

Tenant isolation, audit logs, EU hosting

Tenant isolation, audit logs, EU hosting

Your data stays in a protected environment. System access and events are logged in a traceable way.

Our standard

Security is verifiable.

Security is verifiable.

Verifiable

Certified, not promised.

Certified, not promised.

ISO 27001-certified information security management system, ISO 9001 quality management, verified compliance with GDPR, the EU AI Act and DORA, among others. All relevant evidence is publicly available in our Trust Center.

Sovereign

Your data, your decision.

Your data, your decision.

Operation in EU data centers or on-premises, depending on your security requirements. A multi-LLM approach with no dependence on a single provider. Developed in Cologne, operated to European standards.

Transparent

Listed in the DPA. Not in the fine print.

Listed in the DPA. Not in the fine print.

Every subprocessor is named in the DPA, with no blanket clauses. Which ones are involved depends on the deployment model and your choice of connectors. You always know where your data is processed.

Regulated industries

Built for companies under regulatory supervision.

Built for companies under regulatory supervision.

Select your industry for an overview of the requirements neuland.ai HUB meets.

01

Lawyers & law firms

02

Tax advisory & audit

03

Healthcare

04

Banks & financial sector

Your requirement

Client confidentiality without compromise

The BRAO obliges you to protect client confidentiality, especially when using technical service providers. An AI infrastructure that does not meet this requirement is not viable for your law firm.

neuland.ai HUB

Erfüllt die Anforderungen der Bundesrechtsanwaltsordnung (BRAO) an Berufsgeheimnisträger

Vertragliche Absicherung über die Zusatzvereinbarung BRAO

Ende-zu-Ende-Verschlüsselung und granulare Berechtigungskonzepte

EU-Hosting oder On-Premise-Betrieb, abhängig von Ihrer Sicherheitsanforderung

Your requirement

Confidentiality under the StBerG

The German Tax Advisory Act (StBerG) sets strict requirements for handling confidential client information. Technical service providers must demonstrably meet these professional rules.

neuland.ai HUB

Erfüllt die berufsrechtlichen Anforderungen des Steuerberatungsgesetzes (StBerG)

Vertragliche Absicherung über eine Zusatzvereinbarung für Berufsgeheimnisträger

Rollenbasierte Zugriffskontrolle (RBAC) und Prinzip der minimalen Berechtigung

Vollständig offengelegte Verarbeitungskette mit nur zwei Unterauftragsverarbeitern

Your requirement

Medical confidentiality, technically secured

Patient data is among the most sensitive information there is. Using AI in healthcare requires professional confidentiality and data protection to come together at the highest level.

neuland.ai HUB

Erfüllt berufsrechtliche Vorschriften zum Schutz vertraulicher Patienteninformationen

Datenschutzkonformität nach DSGVO und BDSG

Technische und organisatorische Maßnahmen nach ISO-27001-zertifiziertem ISMS

Betrieb in EU-Rechenzentren oder On-Premise-Betrieb für maximale Datenhoheit

Your requirement

Digital operational resilience under DORA

The Digital Operational Resilience Act requires financial entities to ensure the resilience of their entire ICT supply chain, including all AI service providers. If your AI provider isn't DORA-ready, neither are you.

neuland.ai HUB

Erfüllt die Anforderungen des Digital Operational Resilience Act (DORA)

Vertragliche Absicherung über eine ergänzende DORA-Zusatzvereinbarung

ISO-27001-zertifizierte Informationssicherheit als technisches und organisatorisches Fundament

Transparente, kurze Verarbeitungskette zur Unterstützung Ihres Drittparteirisiko-Managements

01

Lawyers & law firms

Your requirement

Client confidentiality without compromise

The BRAO obliges you to protect client confidentiality, especially when using technical service providers. An AI infrastructure that does not meet this requirement is not viable for your law firm.

neuland.ai HUB

Erfüllt die Anforderungen der Bundesrechtsanwaltsordnung (BRAO) an Berufsgeheimnisträger

Vertragliche Absicherung über die Zusatzvereinbarung BRAO

Ende-zu-Ende-Verschlüsselung und granulare Berechtigungskonzepte

EU-Hosting oder On-Premise-Betrieb, abhängig von Ihrer Sicherheitsanforderung

02

Tax advisory & audit

Your requirement

Confidentiality under the StBerG

The German Tax Advisory Act (StBerG) sets strict requirements for handling confidential client information. Technical service providers must demonstrably meet these professional rules.

neuland.ai HUB

Erfüllt die berufsrechtlichen Anforderungen des Steuerberatungsgesetzes (StBerG)

Vertragliche Absicherung über eine Zusatzvereinbarung für Berufsgeheimnisträger

Rollenbasierte Zugriffskontrolle (RBAC) und Prinzip der minimalen Berechtigung

Vollständig offengelegte Verarbeitungskette mit nur zwei Unterauftragsverarbeitern

03

Healthcare

Your requirement

Medical confidentiality, technically secured

Patient data is among the most sensitive information there is. Using AI in healthcare requires professional confidentiality and data protection to come together at the highest level.

neuland.ai HUB

Erfüllt berufsrechtliche Vorschriften zum Schutz vertraulicher Patienteninformationen

Datenschutzkonformität nach DSGVO und BDSG

Technische und organisatorische Maßnahmen nach ISO-27001-zertifiziertem ISMS

Betrieb in EU-Rechenzentren oder On-Premise-Betrieb für maximale Datenhoheit

04

Banks & financial sector

Your requirement

Digital operational resilience under DORA

The Digital Operational Resilience Act requires financial entities to ensure the resilience of their entire ICT supply chain, including all AI service providers. If your AI provider isn't DORA-ready, neither are you.

neuland.ai HUB

Erfüllt die Anforderungen des Digital Operational Resilience Act (DORA)

Vertragliche Absicherung über eine ergänzende DORA-Zusatzvereinbarung

ISO-27001-zertifizierte Informationssicherheit als technisches und organisatorisches Fundament

Transparente, kurze Verarbeitungskette zur Unterstützung Ihres Drittparteirisiko-Managements

01

Lawyers & law firms

02

Tax advisory & audit

03

Healthcare

04

Banks & financial sector

Your requirement

Client confidentiality without compromise

The BRAO obliges you to protect client confidentiality, especially when using technical service providers. An AI infrastructure that does not meet this requirement is not viable for your law firm.

neuland.ai HUB

Erfüllt die Anforderungen der Bundesrechtsanwaltsordnung (BRAO) an Berufsgeheimnisträger

Vertragliche Absicherung über die Zusatzvereinbarung BRAO

Ende-zu-Ende-Verschlüsselung und granulare Berechtigungskonzepte

EU-Hosting oder On-Premise-Betrieb, abhängig von Ihrer Sicherheitsanforderung

Your requirement

Confidentiality under the StBerG

The German Tax Advisory Act (StBerG) sets strict requirements for handling confidential client information. Technical service providers must demonstrably meet these professional rules.

neuland.ai HUB

Erfüllt die berufsrechtlichen Anforderungen des Steuerberatungsgesetzes (StBerG)

Vertragliche Absicherung über eine Zusatzvereinbarung für Berufsgeheimnisträger

Rollenbasierte Zugriffskontrolle (RBAC) und Prinzip der minimalen Berechtigung

Vollständig offengelegte Verarbeitungskette mit nur zwei Unterauftragsverarbeitern

Your requirement

Medical confidentiality, technically secured

Patient data is among the most sensitive information there is. Using AI in healthcare requires professional confidentiality and data protection to come together at the highest level.

neuland.ai HUB

Erfüllt berufsrechtliche Vorschriften zum Schutz vertraulicher Patienteninformationen

Datenschutzkonformität nach DSGVO und BDSG

Technische und organisatorische Maßnahmen nach ISO-27001-zertifiziertem ISMS

Betrieb in EU-Rechenzentren oder On-Premise-Betrieb für maximale Datenhoheit

Your requirement

Digital operational resilience under DORA

The Digital Operational Resilience Act requires financial entities to ensure the resilience of their entire ICT supply chain, including all AI service providers. If your AI provider isn't DORA-ready, neither are you.

neuland.ai HUB

Erfüllt die Anforderungen des Digital Operational Resilience Act (DORA)

Vertragliche Absicherung über eine ergänzende DORA-Zusatzvereinbarung

ISO-27001-zertifizierte Informationssicherheit als technisches und organisatorisches Fundament

Transparente, kurze Verarbeitungskette zur Unterstützung Ihres Drittparteirisiko-Managements

Governance

AI is not the problem. Governance is.

AI is not the problem. Governance is.

Where neuland.ai HUB runs, which models it uses and which subprocessors are involved.

Where neuland.ai HUB runs, which models it uses and which subprocessors are involved.

AI is being used anyway. What matters is whether it happens in a governed, controlled and auditable way within a secure environment.

EU hosting or on-premises

Depending on your security requirements, you can run neuland.ai HUB on European-regulated infrastructure or entirely in your own environment.

Multi-LLM without vendor lock-in

neuland.ai HUB avoids strategic dependence on any single model or vendor. Models can be swapped without fundamentally changing the platform.

Developed in Germany

More than 50 people in Cologne develop neuland.ai HUB. It runs on systems subject to European regulation.

Technical and organizational measures

Four layers of control. One closed system.

Four layers of control. One closed system.

Our TOMs cover every layer at which data must be protected. The measures are documented and available in the Trust Center.

Physical access control

Server rooms

Server rooms

Physical protection of the server rooms, biometric access control, 24/7 monitoring by security staff.

System access control

MFA, RBAC

MFA, RBAC

Multi-factor authentication, role-based access control (RBAC), automatic locking of inactive accounts.

Data access control

Least privilege

Least privilege

Granular authorization concepts, principle of least privilege, regular access reviews.

Transfer control

TLS 1.3, VPN

TLS 1.3, VPN

End-to-end encryption, TLS 1.3 for all web connections, VPN connections for remote access.

For your review

Everything your legal and data protection teams need, at a glance.

Everything your legal and data protection teams need, at a glance.

All contracts, agreements and certificates are available for direct download in the Trust Center.

Vertrag

Data processing agreement (DPA)

Basis for data processing under Art. 28 GDPR

Vertrag

SaaS terms and conditions

Contractual framework for platform operation

Vereinbarung

DORA addendum

For companies in the financial sector

Vereinbarung

BRAO addendum

For lawyers and professional secrecy holders

Vereinbarung

Microsoft supplementary agreement

Provisions on subprocessors

Nachweis

Data protection compliance

Overview of GDPR and BDSG compliance

Zertifikat

ISO 27001 certificate

Information security management system

Zertifikat

ISO 9001 certificate

Quality management system

FAQ

What data protection, internal audit and works councils want to know.

What data protection, internal audit and works councils want to know.

How does your organization assess us as a service provider?

With ready-made documents: the DPA under Art. 28 GDPR with the subprocessors, documented TOMs, the ISO 27001 and ISO 9001 certificates, and supplementary agreements, including for DORA and BRAO, all in the Trust Center. The assessment is up to your organization.

How does your organization assess us as a service provider?

With ready-made documents: the DPA under Art. 28 GDPR with the subprocessors, documented TOMs, the ISO 27001 and ISO 9001 certificates, and supplementary agreements, including for DORA and BRAO, all in the Trust Center. The assessment is up to your organization.

Can neuland.ai HUB be operated in Germany?

Yes, on-premises in your own data center. In EU operation, processing takes place primarily in Germany and the EU; which subprocessors are involved depends on your choice of connectors, and all of them are named in the DPA.

Can neuland.ai HUB be operated in Germany?

Yes, on-premises in your own data center. In EU operation, processing takes place primarily in Germany and the EU; which subprocessors are involved depends on your choice of connectors, and all of them are named in the DPA.

Does neuland.ai HUB help us meet our EU AI Act obligations?

Yes. Roles define who may use which AI, and the log shows every tool call. This supports the documentation your organization keeps under the EU AI Act; you classify your use cases yourself.

Does neuland.ai HUB help us meet our EU AI Act obligations?

Yes. Roles define who may use which AI, and the log shows every tool call. This supports the documentation your organization keeps under the EU AI Act; you classify your use cases yourself.

What does the log mean for the works council and co-determination?

neuland.ai HUB works with permissions per role, and access is logged so that results are traceable. Before launch, you define together with the works council and data protection which roles may evaluate which logs.

What does the log mean for the works council and co-determination?

neuland.ai HUB works with permissions per role, and access is logged so that results are traceable. Before launch, you define together with the works council and data protection which roles may evaluate which logs.

Can internal audit evaluate the log itself?

Yes, the log can be exported and audited. Admins define which roles may view it.

Can internal audit evaluate the log itself?

Yes, the log can be exported and audited. Admins define which roles may view it.

Who may publish agents in our organization?

Only roles that admins grant this right; everyone else uses agents without changing them. Before a team uses it, every agent is tested with real content.

Who may publish agents in our organization?

Only roles that admins grant this right; everyone else uses agents without changing them. Before a team uses it, every agent is tested with real content.

Is our data used to train language models?

No. Your data is never used to train language models and stays within your company context.

Is our data used to train language models?

No. Your data is never used to train language models and stays within your company context.

Which technical measures protect access and data?

Including multi-factor authentication, role-based access control (RBAC), automatic locking of inactive accounts, the principle of least privilege and regular access reviews. Data is end-to-end encrypted, web connections use TLS 1.3, remote access runs over VPN. All measures are documented and available in the Trust Center.

Which technical measures protect access and data?

Including multi-factor authentication, role-based access control (RBAC), automatic locking of inactive accounts, the principle of least privilege and regular access reviews. Data is end-to-end encrypted, web connections use TLS 1.3, remote access runs over VPN. All measures are documented and available in the Trust Center.

Which contracts and certificates are in the Trust Center?

Including the DPA under Art. 28 GDPR, the SaaS terms and conditions, the DORA, BRAO and Microsoft supplementary agreements, the data protection compliance overview and the ISO 27001 and ISO 9001 certificates, each in German and English.

Which contracts and certificates are in the Trust Center?

Including the DPA under Art. 28 GDPR, the SaaS terms and conditions, the DORA, BRAO and Microsoft supplementary agreements, the data protection compliance overview and the ISO 27001 and ISO 9001 certificates, each in German and English.

Can we use our own or self-hosted models?

Yes. Models can be swapped without fundamentally changing the platform; depending on your requirements, they are run sovereignly or connected via a cloud API. RÖDL runs self-hosted open-source language models directly in neuland.ai HUB, in a private cloud in Germany.

Can we use our own or self-hosted models?

Yes. Models can be swapped without fundamentally changing the platform; depending on your requirements, they are run sovereignly or connected via a cloud API. RÖDL runs self-hosted open-source language models directly in neuland.ai HUB, in a private cloud in Germany.

See how companies put AI to productive use: practical examples from real use cases.

Case studies

Ready to start?

The evidence is already in the Trust Center.

From AI strategy to a running platform: we show you the way. neuland.ai complies with GDPR, DORA and BRAO and is designed for secure use in regulated organizations.

Page footer