Security

Your quick way to effective AI usage

The neuland AI Hub stands for security, transparency and compliance.

You can find all information on data protection, certifications and security standards in our Trust Centre.

Tests and Standards

Demonstrably secure processes and clearly defined responsibilities

Data protection

Fully compliant with the EU General Data Protection Regulation. Your data is protected to the highest European standards.

EU AI Act Compliance

For financial institutions: Full compliance with the EU AI Act regulation on the regulation of artificial intelligence.

Digital resilience

Meets the requirements of the Digital Operational Resilience Act for digital operational resilience.

Professional regulations

Specifically for lawyers: Meets the strict requirements of the Federal Lawyers' Act for the protection of client confidentiality.

Data Processing Agreement (DPA)

Discover all agreements, protection mechanisms and compliance documentation.

GDPR-compliant agreement

Legally binding contract for the secure processing of personal data on behalf of the customer.

Purpose limitation

Data is processed exclusively for the provision of contractually agreed AI services.

No external model usage

Customer data is not used to train external or shared AI models.

EU data location

Processing takes place within the EU/the EEA unless explicitly agreed otherwise.

Customer check

Customers retain full control over instructions, access rights and deletion.

Technical and organisational measures (TOMs)

Discover all agreements, protection mechanisms and compliance documentation.

Access control

Strict physical, systemic and data-related controls ensure authorised access.

Encryption & secure transmission

End-to-end encryption, TLS standards and secure API communication.

Monitoring & Traceability

Comprehensive logging, audit trails and anomaly detection.

Availability & Resilience

Redundant backups and emergency architecture ensure operational capability.

Data Separation & Governance

Strict tenant separation and processing in accordance with customer instructions.

Sub-processor

Discover all agreements, protection mechanisms and compliance documentation.

Microsoft Germany GmbH

Provision of Azure AI services, container management, document processing and database services.

Microsoft Ireland Operations Ltd.

Enables secure communication and data exchange via Microsoft services.

Perplexity AI, Inc. (optional)

AI-based processing of current events and language tasks.

EU & international processing

Primarily Germany and the EU, optionally the USA under the EU-US Data Privacy Framework.

Certified guarantees

The basis is Microsoft agreements and internationally recognised certifications.

Legal & Compliance Documents

Discover all agreements, protection mechanisms and compliance documentation.

Central document overview

Transparent access to all legal, compliance and security documents.

Data Processing Agreement (DPA)

Complete contract documentation available for inspection at any time.

Technical and organisational measures (TOMs)

Detailed overview of the implemented security and protective measures.

Sub-processor

Continuously updated list of authorised service providers and partners.

Certifications & Guarantees

Public documentation of agreements, frameworks and certifications.