Security
Your quick way to effective AI usage
The neuland AI Hub stands for security, transparency and compliance.
You can find all information on data protection, certifications and security standards in our Trust Centre.
Tests and Standards
Demonstrably secure processes and clearly defined responsibilities
Data protection
Fully compliant with the EU General Data Protection Regulation. Your data is protected to the highest European standards.
EU AI Act Compliance
For financial institutions: Full compliance with the EU AI Act regulation on the regulation of artificial intelligence.
Digital resilience
Meets the requirements of the Digital Operational Resilience Act for digital operational resilience.
Professional regulations
Specifically for lawyers: Meets the strict requirements of the Federal Lawyers' Act for the protection of client confidentiality.
Data Processing Agreement (DPA)
Discover all agreements, protection mechanisms and compliance documentation.
GDPR-compliant agreement
Legally binding contract for the secure processing of personal data on behalf of the customer.
Purpose limitation
Data is processed exclusively for the provision of contractually agreed AI services.
No external model usage
Customer data is not used to train external or shared AI models.
EU data location
Processing takes place within the EU/the EEA unless explicitly agreed otherwise.
Customer check
Customers retain full control over instructions, access rights and deletion.
Technical and organisational measures (TOMs)
Discover all agreements, protection mechanisms and compliance documentation.
Access control
Strict physical, systemic and data-related controls ensure authorised access.
Encryption & secure transmission
End-to-end encryption, TLS standards and secure API communication.
Monitoring & Traceability
Comprehensive logging, audit trails and anomaly detection.
Availability & Resilience
Redundant backups and emergency architecture ensure operational capability.
Data Separation & Governance
Strict tenant separation and processing in accordance with customer instructions.
Sub-processor

Discover all agreements, protection mechanisms and compliance documentation.
Microsoft Germany GmbH
Provision of Azure AI services, container management, document processing and database services.
Microsoft Ireland Operations Ltd.
Enables secure communication and data exchange via Microsoft services.
Perplexity AI, Inc. (optional)
AI-based processing of current events and language tasks.
EU & international processing
Primarily Germany and the EU, optionally the USA under the EU-US Data Privacy Framework.
Certified guarantees
The basis is Microsoft agreements and internationally recognised certifications.
Legal & Compliance Documents
Discover all agreements, protection mechanisms and compliance documentation.
Central document overview
Transparent access to all legal, compliance and security documents.
Data Processing Agreement (DPA)
Complete contract documentation available for inspection at any time.
Technical and organisational measures (TOMs)
Detailed overview of the implemented security and protective measures.
Sub-processor
Continuously updated list of authorised service providers and partners.
Certifications & Guarantees
Public documentation of agreements, frameworks and certifications.