A site delivers its documentation. The work starts after that.
The site sends three files in three formats. The staff unit then works out by hand which entries mean the same target object, and asks IT operations about every contradiction.
1network planA site delivers its documentation as a PDF.
3formatsPlan, spreadsheet and organisation chart describe the same devices.
2spellingsThe same server has different names in two lists.
27exceptionsIn the end, 27 entries remain where only a query to IT operations settles which spelling applies.
Before the first call to IT operations, the 27 exceptions are already listed in a table; for the North site, 60% less survey effort above all means that no query goes out without a source reference.
The 60% reduction in survey effort comes from the agent's profile. The four lines describe a typical survey at one site and are not a measured result.