Health

KRITIS and NIS2 Agent

Two supervisory regimes, one hospital. At night, the classification determines which deadline is running.

Keeps two supervisory regimes apart: two authorities, two registrations, two reporting logics.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

An IT incident at the hospital runs into two reporting obligations, each with its own deadlines.

The incident is logged as a ticket in IT service management and passed from there to the information security officer. She looks up which regime the affected system falls under, and looks for the matching registration number and the right reporting channel. At the next incident the same search starts from scratch, and again for the annual evidence.

14security incidentsThat is how many incidents IT service management logs as security-relevant in a year.
35minutes of searchingFor each incident, someone looks up which regime applies, which registration number is valid and which reporting channel is open.
2rounds of consultationUntil the reporting channel is settled, the incident goes back and forth between information security and IT management.
3 daysannual evidenceFor the audit, all 14 cases are pulled up again and documented separately for each regime.

The nurse call system in Building C is tied to one regime, one registration and one reporting channel; the second round of evidence gathering is no longer needed, and with it goes 50% of the evidence effort.

The 50% reduction in evidence effort is this agent's headline figure. Fourteen incidents a year, the search time per incident and the three days for the annual evidence describe the typical course of events in a hospital under both regimes; they are not measured values.

Three steps through the process.

The information security officer decides whether to report; the agent keeps the two regimes apart and evidences registration and reporting channel.

Assign the system to its regime

The agent reads the details of the affected system from the ticket and assigns it to the applicable supervisory regime. Where the assignment is not clear-cut, it records it as open.

Assignment for incident INC-2026-0781, system nurse call Building C, one regime open

Track registration and reporting channel

The agent checks whether a registration is on file for this regime and when it was last confirmed. It names the competent authority and the reporting channel with a reference.

Registration overview with 2 entries, one unchanged for 14 months

Hand over the draft report for signature

The agent fills in the draft for the applicable reporting channel with the details from the ticket and flags every mandatory field that is still empty. The information security officer signs and sends.

meldung_INC-2026-0781_entwurf.pdf, 9 mandatory fields completed, 2 open

What the agent does not do.

It does not report anything on its own initiative.

It presents the draft with an evidenced reporting channel. Signing and sending rest with the information security officer.

It does not classify the criticality of a system itself.

It shows which details for the classification are available and which are missing. IT management is responsible for the classification together with information security.

For the agent, there is no incident without a ticket.

Anything discussed on shift but never recorded appears on neither of the two deadline clocks. The incident only becomes visible once it is logged.

Connected systems

  • IT service management
  • plant and asset register
  • ISMS documentation

Operations

  • Deployment modelEU cloud, private cloud or on-premises
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsInformation security, IT management, compliance

The questions that come up before the first meeting.

How quickly is the KRITIS and NIS2 Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “50% less evidence effort” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

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