An IT incident at the hospital runs into two reporting obligations, each with its own deadlines.
The incident is logged as a ticket in IT service management and passed from there to the information security officer. She looks up which regime the affected system falls under, and looks for the matching registration number and the right reporting channel. At the next incident the same search starts from scratch, and again for the annual evidence.
14security incidentsThat is how many incidents IT service management logs as security-relevant in a year.
35minutes of searchingFor each incident, someone looks up which regime applies, which registration number is valid and which reporting channel is open.
2rounds of consultationUntil the reporting channel is settled, the incident goes back and forth between information security and IT management.
3 daysannual evidenceFor the audit, all 14 cases are pulled up again and documented separately for each regime.
The nurse call system in Building C is tied to one regime, one registration and one reporting channel; the second round of evidence gathering is no longer needed, and with it goes 50% of the evidence effort.
The 50% reduction in evidence effort is this agent's headline figure. Fourteen incidents a year, the search time per incident and the three days for the annual evidence describe the typical course of events in a hospital under both regimes; they are not measured values.