Health

Hospital Digital Obligations Agent

The evidence sits in four departments, and none of them owns the question. Every cycle, the same round of chasing.

Guides you through the maturity assessment, the electronic patient record and the telematics infrastructure.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

A single maturity criterion depends on evidence from four departments.

Each criterion is assessed on its own, and the evidence for it sits with IT, in medical controlling, in the nursing directorate or with the telematics infrastructure provider. The head of IT writes emails, collects extracts and configuration snapshots and files them in a folder. Next cycle, the same round starts from scratch, because nobody can say which piece of evidence is still valid.

3strands of obligationsMaturity level, electronic patient record and telematics infrastructure are each evidenced separately.
4departmentsThe evidence sits with IT, medical controlling, the nursing directorate and the service provider.
12follow-up requestsFor every strand, a request goes to every unit until the last piece of evidence is in.
1unevidenced criterionIf a single criterion is left without evidence, the shortfall hits revenue directly.

With the evidence for each criterion held in one place and dated, the collection round falls away, and that is where the 45% less evidence effort comes from.

The 45% reduction in evidence effort is this agent's headline figure. Three strands, four units and twelve follow-up requests describe a typical cycle at a single hospital; they do not come from a survey.

Three steps through the process.

The head of IT decides what gets implemented; the agent assesses the maturity level for each criterion, gathers the evidence for it and sorts the open actions.

Assess every criterion against its evidence

The agent works through the maturity criteria and looks for the existing evidence for each one. If it is missing or older than the last cycle, it flags the criterion.

Maturity sheet, 31 of 37 criteria evidenced, 4 items older than 12 months

Gather the evidence in one place

The agent files the evidence it finds for each criterion with its source and date. Where two documents cover the same point, it merges them and cites the more recent one.

Evidence file with 31 items, each with source and date

Sort the open actions

The agent ranks the unevidenced criteria by revenue impact and names the unit where the evidence would have to be produced. The head of IT and executive management decide which action to tackle.

Action list with 6 open items, 2 of them without a responsible unit

What the agent does not do.

It does not set the maturity level.

It assesses each criterion against the evidence on file and shows the gaps. Executive management reports and signs off the maturity level.

It does not implement any actions.

It sorts the open items and names the responsible unit. Commissioning and deadlines rest with the head of IT.

It cannot see evidence that has not been filed.

A configuration that exists only in the administrator's head is listed as open. It becomes visible only once the extract is filed.

Connected systems

  • Hospital information system
  • IT documentation
  • document management

Operations

  • Deployment modelEU cloud, private cloud or on-premises
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsIT management, medical controlling, executive management

The questions that come up before the first meeting.

How quickly is the Hospital Digital Obligations Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “45% less evidence effort” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We establish the realistic effect for your organisation in the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

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