A single maturity criterion depends on evidence from four departments.
Each criterion is assessed on its own, and the evidence for it sits with IT, in medical controlling, in the nursing directorate or with the telematics infrastructure provider. The head of IT writes emails, collects extracts and configuration snapshots and files them in a folder. Next cycle, the same round starts from scratch, because nobody can say which piece of evidence is still valid.
3strands of obligationsMaturity level, electronic patient record and telematics infrastructure are each evidenced separately.
4departmentsThe evidence sits with IT, medical controlling, the nursing directorate and the service provider.
12follow-up requestsFor every strand, a request goes to every unit until the last piece of evidence is in.
1unevidenced criterionIf a single criterion is left without evidence, the shortfall hits revenue directly.
With the evidence for each criterion held in one place and dated, the collection round falls away, and that is where the 45% less evidence effort comes from.
The 45% reduction in evidence effort is this agent's headline figure. Three strands, four units and twelve follow-up requests describe a typical cycle at a single hospital; they do not come from a survey.