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Initial situation: complexity, time pressure and skilled labor shortage in bid management

As a global leader in loading technologies, SVT GmbH develops and manufactures highly complex systems for the safe loading of liquids and gases, such as for LNG tankers, ships, tanks and port facilities. In international infrastructure projects, SVT is often only one part of a vast whole. The bidding phase is characterized by extremely extensive, multilingual tender documents (up to 1,000 pages), from which the relevant specifications for the company's own scope of supply must be filtered out.

So far, this meant that 5 to 8 highly qualified engineers worked for several weeks on reviewing, extracting and validating the requirements, a resource-intensive, error-prone and costly process.

On top of that came high regulatory requirements, specifications that change from country to country, and the need to incorporate company-specific and industry-specific knowledge. SVT was looking for an AI solution that not only increases efficiency but also improves the quality of bids, relieves skilled workers and preserves data sovereignty.

Solution: the neuland.ai HUB as a secure, versatile AI companion

To tackle the challenges in bid management, SVT opted for neuland.ai. In the very first workshop, the key use cases were identified and evaluated together with the business units. This led to the creation of “Abspecki”, an AI solution tailored precisely to SVT's needs. Going forward, SVT relies on the neuland.ai HUB, a secure, reliable AI management and orchestration platform that centrally consolidates all relevant company data and processes.

Solution

Custom AI solution for the automated analysis of complex, multilingual documents

At the core is the automated analysis and processing of complex tender documents, often exceeding 1,000 pages, which are frequently available in several languages. The custom AI solution developed by neuland.ai is designed to automatically extract and prepare the relevant specifications from extensive documents. Over 400 specialized prompts ensure that the AI extracts all relevant specifications and requirements from the documents in only about 30 minutes, a process that previously required several weeks and the input of up to eight highly qualified engineers. These prompts were developed once for the requirements of SVT and are automatically applied to each new document. This means that engineers do not have to define new rules each time, but can rely on the consistently high quality and speed of the evaluation. The results are structured, linked to the original sources, and provided as Excel spreadsheets for further processing. Via interfaces, the data is transferred directly into the CRM, where it is used for calculations and bid proposals.

A central principle in this context is the “Human-in-the-Loop” approach: the AI prepares information, engineers and managers review the results, clarify uncertainties and can continuously improve the system through feedback. Linking the extracted information to the original locations in the document allows engineers to quickly review and, if necessary, correct the results, a crucial factor for the acceptance and accountability of AI results within the company.

Solution

Central AI platform: expert access and custom agents

With the introduction of the neuland.ai HUB, SVT has a central, secure AI platform on which the company can manage any number of its own AI apps and agents to automate individual business processes efficiently and with data sovereignty.

The entire SVT leadership team has configured various AI agents, for example for the quick analysis and summary of contracts. Within minutes, they receive a concise executive summary and can make an informed initial assessment before external service providers or consultants need to be involved.

This conserves resources, increases efficiency in administrative tasks and ensures that topics outside one's own area of expertise can also be assessed quickly and reliably. The easy configuration and immediate benefit have led all executives to actively use the neuland.ai HUB.

The platform also supports the analysis of ERP data, the development of savings measures in teams and the automation of workflows, for example for emails. AI thus becomes a digital companion in everyday work that takes knowledge, efficiency and collaboration to a new level.

Result: ROI from the first bid

Through its collaboration with neuland.ai, SVT has fundamentally transformed its bidding process, with visible results: with up to 600 working hours saved per bid, manual effort fell by 95%, while productivity rose by 80%.

With the neuland.ai HUB, SVT also has a scalable AI platform on which it can develop, integrate and centrally control its own custom AI apps, with full control over data, processes and quality.

Coupled with a strategy and concrete measures for involving and motivating employees, this has triggered a cultural change at SVT: AI is understood as a team topic, and new use cases are continuously opened up, from minute-taking to travel expense accounting to contract management. This keeps SVT innovative, efficient and competitive in the future.

Conclusion: SVT shows how AI transformation succeeds in the Mittelstand

The success story of SVT proves that artificial intelligence is not an abstract future topic for companies, but already creates concrete, measurable added value today, if it is introduced securely, responsibly and together with people.

With the neuland.ai HUB as a central, secure AI management and orchestration platform, SVT has not only revolutionized efficiency and quality in the bidding process but also triggered a cultural change: employees are actively involved, and new use cases are continuously opened up.

The transformation is not a one-time project, but a journey: with each new use case, digital competence in the company grows, and AI becomes an integral part of daily work.

SVT shows how the German Mittelstand can become a pioneer of digital transformation through courage, method and close partnership with technology providers like neuland.ai: human, secure and effective.

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