One objection, three steps, and the most expensive one comes afterwards.
The objection arrives, the original decision is in the case file, and the objector's reasoning latches onto points the decision only touched on. The objections unit reads both, checks for remedy, prepares the hearing and writes the statement of reasons. If one of these steps slips under workload, it gets done later, in the court proceedings.
5points of objectionThey refer to a decision that is weeks old.
2parts of the fileThe original decision and the grounds of objection have to be checked against each other point by point.
3stepsRemedy review, hearing and statement of reasons depend on each other and are the first to suffer under workload.
1court caseEvery court case begins with objection proceedings whose reasoning did not hold.
Once all five points are answered in the decision and backed by a reference, the result is 50% fewer court cases.
The 50% reduction in court cases is this agent's headline figure. Five points, two parts of the file and three steps describe the usual path of an objection through the objections unit; they are not counted figures.