Monitors the deadlines where inaction triggers a legal consequence.
Developed in Germany · Hosted in the EU or on-premises
Delivered together with
Sovereign hosting in Germany, single-tenant from the first user.
Legal, tax and compliance expertise for legally sound deployment.
Advisory and implementation for the public sector, starting with the AI readiness assessment.
The application arrives and the clock starts on the day of receipt. If an expert assessment is commissioned, a different deadline applies, and notice of this must reach the insured person before the first one expires. Receipt, commissioning and follow-up are handled in three different places in the organisation.
Because every running deadline is checked daily against both systems, the overlooked week disappears, and with it 60% of missed deadlines.
The 60% reduction in missed deadlines is this agent's headline figure. The two deadline lengths depend on whether an assessment is commissioned; the number of systems involved and the overlooked week describe a typical case in benefits case handling; they are not measurements.
The agent takes the date of receipt from the case management system and starts the deadline from that date. For every case it records which deadline length applies and why.
Deadline sheet for application GF-2026-0871, received 4 February, standard deadline to 25 FebruaryThe agent sets the follow-up five days before the expiry date. If commissioning an assessment changes the deadline length, it moves the follow-up accordingly.
Follow-up 5 days before expiry, 12 cases this calendar weekThe agent places the cases in the daily list sorted by time remaining. The case officer decides which to pick up first.
Daily list, 3 cases with under 5 days remaining, sorted by expiry dateIt shows the time remaining and the expiry date. Whether and when a notice goes out to the insured person is the case officer's decision.
It reports that commissioning changes the deadline length and records the status. The case officer issues the commission.
An application sitting on paper in a tray has no date of receipt as far as it is concerned. It starts counting only once the case is recorded in the case management system.
Connected systems
Operations
A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.
EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.
It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.