A wrongly assigned house number travels through three reports before anyone notices.
A client owns five properties, and the receipts sometimes give the address, sometimes the tenancy agreement, sometimes only the tradesperson. When two signals conflict, whoever happens to be sorting decides. The error shows up months later in the service charge statement, and then the whole period has to be reopened.
5properties per clientFive rental properties run under one client number.
4signals per receiptAddress, tenancy agreement number, cost centre and invoicing party point to a property.
31conflicting receiptsOn thirty-one receipts a year, two signals point to different properties.
4 monthsuntil it comes to lightThat is how long it takes for the service charge statement to expose the mistake.
A flagged doubtful case costs a few minutes, a silent mistake costs reopening the whole period, and that difference is where the 55% fewer misallocations come from.
The 55% reduction in misallocations is this agent's headline figure. Five properties, four signals per receipt and thirty-one conflicts a year sketch a client with a mixed portfolio; none of these figures is measured.