One partners' meeting a month, and the paper is rebuilt from the ground up every time.
The figures live in three systems: utilisation and fees in the ERP, new engagements in the CRM, contracts and powers of attorney in document management. For every agenda item, data is exported separately, copied into a spreadsheet and brought up to the same date. Anyone who asks a question in the meeting gets the answer at the next one.
3systemsERP, CRM and document management each hold part of the figures.
9agenda itemsThe partners' meeting covers nine items, from utilisation to the question of office locations.
27individual exportsEvery item is pulled from every system separately and assembled by hand.
2 dayslead timeTwo working days pass between the first export and the paper being sent out.
Twenty-seven individual exports become a single run: 60% less preparation time is the difference between two days of lead time and a single morning.
The 60% reduction in preparation time is this agent's headline figure. Nine agenda items, three systems and two days of lead time describe a typical partners' meeting; they are not measured values.