Dispatch reshuffles the stops by hand twice on Monday morning, and in the afternoon the driver ends up driving the detour.
The route is planned in the TMS on Friday, with the orders received by then. Changes come in over the weekend, and early on Monday the telematics system reports the first hold-up. Dispatch then replans on screen, stop by stop, keeping track of the time commitments in their heads.
38stopsMonday's route is set in the TMS on Friday evening with 38 stops.
6late changesSix order changes come in over the weekend, two of them with a fixed time commitment.
2manual replansDispatch reshuffles the sequence twice, once first thing and once at ten.
41 kmextra distanceIn the evening, telematics shows 41 kilometres more than the calculated sequence would have needed.
If the fleet follows the calculated variant rather than the reshuffled one, transport costs per route are 10 to 20% lower.
The 10 to 20% reduction in transport costs is this agent's headline figure. The 41 extra kilometres on the Monday route reflect a typical day in local delivery dispatch; they are not a measured value.