A grid connection application has 34 fields, and every one is handled twice.
The application arrives as a completed PDF through the portal or by email, together with a site plan and the data sheet of the planned installation. The grid connection specialist types the details into the grid services system and creates the case. If a detail is missing, it only comes to light at that point, and the application is sent back.
34application fieldsFrom connected load to land parcel to meter location, every field one at a time.
3attachmentsSite plan, installation data sheet and power of attorney arrive as separate PDFs.
26 minutesdata entry per applicationRetype, sanity-check in your head, create the case.
7returns per weekA missing detail only shows up when the case is created, and the application goes back.
If the application is read on arrival rather than retyped when the case is created, data entry effort falls by 60 to 75%.
The 60 to 75% range is this agent's headline figure. The number of fields, attachments, entry time and returns describe a typical application in grid services and are illustrative, not measured.