Logistics

Consignment Note Agent

The data has been in-house all along. Yet the transposed digits only come to light at the loading bay.

Produces and checks freight and shipping documents automatically.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

An export shipment to Oslo generates five documents, and not one of them carries a value that is not already in the TMS or the ERP.

The shipment is set up in the TMS and the article data sits in the ERP. For every document, someone looks up the values, transfers them into the template, has a second person proofread them and files the result. The next order from the same customer starts the whole thing again.

1export shipmentOne customer is sending a 14-pallet shipment to Oslo.
5documentsCMR consignment note, delivery note, packing list and commercial invoice, plus the declaration record that customs clearance submits in ATLAS.
4steps per documentLook up the values, transfer them, proofread, file.
1digit swapA wrong package count on the delivery note holds up loading at the bay for an hour.

Of the four steps, only checking the finished set remains: 60% less manual effort.

The 60% reduction in manual effort is this agent's headline figure. Five documents for this export shipment and four steps per document reflect a typical forwarding set-up, not a measurement.

Three steps through the process.

The agent assembles the consignment note, delivery note and packing list from the existing order data; the forwarding specialist signs and clears them.

Pull order data from the TMS and ERP

The agent gathers the shipment, article and customer data for an order. For every field it records which system the value came from.

Shipment 4472-OSL, 31 fields populated, 12 of them from the article master in the ERP

Check the details for plausibility

The agent checks package count, weight and goods value against the order line. If a value differs, it flags it with both references.

2 discrepancies, 14 packages on the order against 41 on the delivery note, gross weight 8,240 kg against 8,420 kg

Hand the document set to clearance

The agent files the four documents and the declaration record as drafts, with a source list for every field. The forwarding specialist signs the document set; customs clearance uses the record for the declaration.

frachtpapiere_4472-OSL.pdf, 4 documents and 1 declaration record, 31 fields with sources

What the agent does not do.

It does not sign the consignment note.

It produces drafts with a source for every field. Signing and release to clearance rest with the forwarding specialist.

It does not decide which tariff number is right for a product.

It takes the number from the article master and flags the line if none is recorded there. Classification is the job of customs clearance.

If a packaging requirement exists only in the customer's email, it is missing from the delivery note.

It fills the fields from the TMS and ERP. The forwarding specialist adds any special arrangements before signing the set.

Connected systems

  • TMS transport management
  • ERP
  • document archive

Operations

  • Deployment modelEU cloud or private cloud
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsFreight forwarding, customs clearance

The questions that come up before the first meeting.

How quickly is the Consignment Note Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud or private cloud. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “60% less manual effort” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

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