An export shipment to Oslo generates five documents, and not one of them carries a value that is not already in the TMS or the ERP.
The shipment is set up in the TMS and the article data sits in the ERP. For every document, someone looks up the values, transfers them into the template, has a second person proofread them and files the result. The next order from the same customer starts the whole thing again.
1export shipmentOne customer is sending a 14-pallet shipment to Oslo.
5documentsCMR consignment note, delivery note, packing list and commercial invoice, plus the declaration record that customs clearance submits in ATLAS.
4steps per documentLook up the values, transfer them, proofread, file.
1digit swapA wrong package count on the delivery note holds up loading at the bay for an hour.
Of the four steps, only checking the finished set remains: 60% less manual effort.
The 60% reduction in manual effort is this agent's headline figure. Five documents for this export shipment and four steps per document reflect a typical forwarding set-up, not a measurement.