Administration

Fee Decision Agent

One wrong sentence in the notice of legal remedies turns a month into a year. That is how long the decision stays open to challenge.

Checks the reasoning and the notice of legal remedies before the decision leaves the building.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

An outdated text block keeps the decision open for a whole year.

A fee decision for the waste collection charge goes out with a notice of legal remedies that names an objection authority that is no longer responsible. The one-month period never starts, and the case stays open in the treasury office.

1wrong text blockThe template pulls in notice text RBB-02, version 2023, which names an objection authority that is no longer responsible.
12monthsBecause the notice is wrong, the one-year period applies. Decision 66-GB-2026-04412 stays open to challenge for twelve months.
1objectionThe objection arrives in month eleven. The treasury office recalls the file and reviews the case a second time.
1annulment in the remedy reviewThe authority sets the decision aside and reassesses the fee. The amount sat in receivables for a year and is now refunded.

In practice, 60% fewer formal errors means this: text block RBB-02 is caught before dispatch, not in month eleven.

The 60% comes from the agent's profile. Only your own objection statistics can tell you how many formal errors get through today.

Three steps through the process.

The agent checks mandatory details, reasoning and the notice of legal remedies against the facts of the case; the legal remedies unit decides on any remedy.

Formal check before dispatch

The agent goes through the draft one mandatory detail at a time, from addressee to payment demand. It flags anything missing in the draft.

Decision 66-GB-2026-04412, 9 mandatory details checked

Check the reasoning against the facts

The agent checks the reasoning against the data in the case management system. It highlights sentences with no link to the fee schedule item.

2 sentences flagged with no link to the fee schedule item

Verify the notice of legal remedies

The agent compares the text block used with the current version in the text block library. It names the number and version of both.

Text block RBB-02, version 2023, instead of RBB-04

What the agent does not do.

Service and the date of service are not its job.

Decision 66-GB-2026-04412 goes back into the electronic file as a checked draft. The mail room serves it and records the date from which the one-month period runs.

It does not judge whether the fee amount is substantively correct.

The amount comes from the case management system and from your fee bylaw. The agent checks whether the reasoning supports it, not whether the fee schedule item was applied correctly.

A letter nobody added to the electronic file is not part of its check.

An earlier agreement to defer payment, or correspondence kept on paper in the department, never reaches it. It checks 66-GB-2026-04412 against what is in the electronic file and states in its note what its finding is based on.

Connected systems

  • Fee case management system
  • text block library
  • electronic file

Operations

  • Deployment modelEU cloud, private cloud or on-premises
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsTreasury office, specialist departments, legal department

The questions that come up before the first meeting.

How quickly is the Fee Decision Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “60% fewer formal errors” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

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