Before every annual review, someone rebuilds the delivery history by hand.
Goods receipts are in the ERP, quality notifications in the SCM system, the agreed price tiers in the framework agreement. For a single meeting, the buyer pulls the order history, counts late deliveries and digs out the relevant contract clause. The result is a spreadsheet that nobody maintains once the meeting is over.
68suppliersThat is how many hold framework agreements in the health and beauty category.
412goods receipts per supplierThat is how many lines a framework supplier delivers in twelve months, each with a target and an actual date.
4data sourcesERP, quality notifications, contract repository and price list each say something different.
€14,800charged above the tiersThat is how much the company pays each year above the agreed tier prices, spread across nine product lines.
With on-time delivery, complaints and price trends on one sheet before the annual review, purchasing negotiates the 15% better purchasing terms with evidence rather than impressions.
The 15% improvement in purchasing terms is this agent's headline figure. The 412 goods receipts and the €14,800 above tier prices describe a framework supplier in the health and beauty category; they are illustrative, not measured.