Administration

Visitor Flow Management Agent

The overcrowded Sunday is over by Monday. The council's question three weeks later is not.

Makes visitor flows at hotspots easy to read and proposes measures to manage them, including a public transport alternative.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

On Monday the complaints are on the table; the analysis of the count data is not.

At the hotspot, cars are double-parked, the counting station records the peak, and nobody sees the two together. Whoever has to explain the situation afterwards opens the count data, timetable and map one at a time and does the sums by hand.

1overload dayOn a Sunday, cars are double-parked at the viewpoint and two complaints come in.
3departmentsPublic order, tourism and transport planning each go over that same Sunday separately.
3data sourcesEach department opens count data, timetable and map on its own and works out the peak hours by hand.
0figures in the reply to the councilThree weeks later the council asks about that Sunday, and the reply goes out without a single hourly figure to back it up.

One Sunday, three departments, the same three sources, and the reply to the council contains not one hourly figure backed by data. The 35% reduction in overload days from the data sheet assumes that the recurring pattern is analysed once, stored on the map and still retrievable there three weeks later.

This sequence describes a typical weekend at a hotspot. The percentage comes from the headline figure in the data sheet, not from this worked example.

Three steps through the process.

The agent brings together count data, timetable data and map location for one hotspot. Whether a closure is permissible under traffic law is for the road traffic authority to decide.

Overlay count data and timetable

The agent reads the count series from the hotspot counting stations and overlays the timetable data of the lines serving the area. It marks the hours in which the count is above the weekly average and no extra service is scheduled.

Count series hotspot_a3_kw28.csv with 168 hourly values, 4 lines within 800 metres

Map the load

The agent transfers the peak hours to the hotspots and car parks in the GIS. For each area it shows the hour at which capacity was exceeded.

GIS layer besucherlenkung_kw28 with 6 hotspots and 3 car parks

Keep the management proposal separate

The agent keeps measured values and recommendations in separate sections. For every proposal it names the public transport alternative with departure time and the count series behind it.

Draft lenkungsvorschlag_kw28.docx, 2 pages, measured values and recommendations shown separately

What the agent does not do.

It does not issue the traffic order.

Closures, diversions and parking bans are signed off by the road traffic authority. The agent supplies the hourly values the order can rest on.

It does not forecast individual visitor days.

It describes measured load and recurring patterns. It does not issue a prediction for a particular Sunday.

It cannot see a hotspot without a counting station.

It works with the series from the counting stations and the timetable data of the lines serving the area. A parking strip with no counting station stays blank on the map, even if cars are double-parked there on a Sunday.

Connected systems

  • Traffic counting system
  • geographic information system
  • council information system

Operations

  • Deployment modelEU cloud, private cloud or on-premises
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsTourism, public order office, transport planning

The questions that come up before the first meeting.

How quickly is the Visitor Flow Management Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “35% fewer overload days” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

Skip to content

Page footer