Real estate

Duty Delegation Agent

The contract is signed. But after an accident, what counts is not the signature but the evidence.

Checks whether a delegated operator obligation really relieves you of liability, and proves it.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

The transfer is in one contract; the evidence is in four places.

The contract sits with contract management, the service provider's certificates of competence with purchasing, the induction record with the site manager and the monitoring reports in facility management's files. When someone asks whether a delegation is effective, each of the four is contacted separately. Until the answers come in, the duty counts as transferred without anyone having proved it.

38delegated dutiesThat is how many operator obligations in the portfolio are transferred to service providers.
4conditions per delegationSelection, written transfer, induction and monitoring must all be met together.
152individual pieces of evidenceThirty-eight duties with four conditions each make a hundred and fifty-two documents.
1missing monitoring reportIf there is no proof of monitoring for a duty, the organisation still carries that duty.

Anyone who can show four dated documents for each of the 38 delegations ends up with 50% lower liability risk.

The 50% reduction in liability risk is this agent's headline figure. Thirty-eight delegated duties and the 152 pieces of evidence that result are a plausible scope for a mid-sized portfolio; they were not counted.

Three steps through the process.

The agent checks whether a delegation meets the four conditions; the legal department answers the liability question in each individual case.

Find the delegation in the contract

The agent reads the service contract and marks the clause that transfers the duty. It records which installations and which duties the clause names.

Contract DL-2309 lift maintenance, clause 6.2, 3 installations named

Collect evidence for each condition

The agent looks for one dated document each for selection, transfer, induction and monitoring in the connected repositories. If one is missing, it names the condition and the unit that holds the document.

3 of 4 conditions evidenced, 2026 monitoring report missing, held by the site manager

Submit the result for signature

For each delegation, the agent compiles which document exists and which is missing, with date and storage location. The result goes to contract management for signature.

delegationspruefung_dl2309.pdf, 4 conditions, 6 references, 1 gap

What the agent does not do.

It does not determine whether a delegation is effective.

For each condition it shows which document exists and which is missing. The legal department assesses whether the delegation holds in the individual case.

It does not judge a service provider's suitability.

It collects the contractor's certificates of competence as evidence. Facility management and purchasing decide whether they suffice for the lift installations in the property.

It does not pick up side agreements made by email.

If monitoring is handed to the caretaker verbally and only confirmed in an email, it is missing from the DL-2309 check. The document counts once it is in the contract file.

Connected systems

  • Contract database
  • document management
  • supplier management

Operations

  • Deployment modelEU cloud or private cloud
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsFacility management, legal, site management

The questions that come up before the first meeting.

How quickly is the Duty Delegation Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud or private cloud. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “50% lower liability risk” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

Skip to content

Page footer