By the time the quotation is ready, the enquiry has been read three times.
The sales engineer reads the email, measures the route length on the site plan and adds what was said on the phone. Then he looks for a comparable past project, usually fails to find one, and costs it from scratch. The quotation is assembled from standard text blocks that each person combines differently.
3sources per enquiryEmail, site plan and phone note, each with different details.
42planned service connectionsThe number is in the email; the location of the connections is on the plan.
5quotation itemsRoute, service connections, transfer stations, design and commissioning.
6 hoursper quotationEvaluating, searching for a past project, costing, assembling the text.
Those six hours per quotation are the lever behind the headline figure: 50% faster quotation preparation.
This agent's headline figure in the dataset is 50% faster quotation preparation. The sources, number of connections, quotation items and hours per quotation describe a typical enquiry in sales; they are illustrative, not measured.