Four submissions for one briefing, each with its own cut-off date.
Transport reports from the TMS, the warehouse from the WMS, finance from the ERP, sales from the CRM. Each submission has its own format and its own cut-off date, and in the week before the meeting the executive assistant builds a document from them. If someone asks where a figure comes from, the whole round starts again.
4source systemsTMS, WMS, ERP and CRM all feed the same briefing.
18indicatorsShipment volume, utilisation, contribution margin and pipeline appear in every paper.
2cut-off datesThe warehouse reports at the end of the week, finance at month-end.
90 minutesassemblyThat is how long collecting and aligning takes before every meeting.
The 90 minutes of collecting figures before every meeting fall to just over half an hour, a 60% reduction in preparation time.
The 60% reduction in preparation time is this agent's headline figure. The 18 indicators from four systems and the 90 minutes before the meeting reflect a typical monthly steering committee cycle; they are not based on timed measurements.