Provide portfolio information
The agent reads the enquiry from the member portal and assigns it to a product group. It checks whether the member is entitled to call off from these contracts.
Ticket MP-2026-3182, product group office furnitureFirst contact is the business. It takes time that no overview of framework agreements accounts for.
Tells members which contracts they can call off from and shows the volume caps.
Public administration
Four processes that take up the most time today
Developed in Germany · Hosted in the EU or on-premises
Delivered together with
Sovereign hosting in Germany, single-tenant from the first user.
Legal, tax and compliance expertise for legally sound deployment.
Advisory and implementation for the public sector, starting with the AI readiness assessment.
One question about a product group ties up member support for days.
A member asks via the portal about office swivel chairs available for call-off. Answering takes three contract searches, two callbacks and a look at the volume cap before a single figure can be given.
1member enquiryA hospital group asks via the member portal about office swivel chairs available for call-off.
1product groupThe question belongs to the office furniture product group; but the ticket does not show this.
3framework agreements on fileThree contracts in this product group are possible candidates, two of them with a volume cap.
2volume capsTwo of the three contracts are capped, and each cap has to be checked before any commitment.
One question about office swivel chairs means three contract searches and two volume-cap checks before member support even replies. With the records connected, the same answer comes in one go, and first contact costs 50% less time.
The sequence follows a typical portfolio enquiry in the member portal. The 50% reduction in first-contact effort is this agent's headline figure, taken from its profile; it does not come from measuring this enquiry.
Three steps through the process.
The agent's response states which framework agreement is available for call-off and where its volume cap lies; the member decides whether the product meets its needs.
Show the call-off route
The agent lists the framework agreements in this product group and names the call-off route for each contract. For every detail it points to the source in the product catalogue.
3 framework agreements, of which RV-2024-011 and RV-2025-003 have a volume capState the volume cap
The agent writes the reply as a draft. The volume cap appears in a separate paragraph, not in a footnote.
Portfolioauskunft_MP-2026-3182.pdf, 2 pagesWhat the agent does not do.
It does not make binding commitments on quantities or prices.
Only the member's call-off creates a binding commitment. The agent reports the position from the contract database.
It does not assess a product's technical suitability.
It names the framework agreements available for call-off and the volume cap for each. Whether a swivel chair meets health and safety requirements is for the member to settle with its specialist department.
It does not know about contracts a member has concluded itself.
If the hospital group buys its office swivel chairs through its own regional contract and does not report it, that contract does not appear in any portfolio response. The agent answers from what is held in the contract database.
Connected systems
- Member portal
- contract database
- product catalogue
Operations
- Deployment modelEU cloud, private cloud or on-premises
- Data processingGDPR-compliant, no model training on your data
- Responsible teamsPurchasing consortium, member support
The questions that come up before the first meeting.
How quickly is the Procurement Portfolio Agent ready to use?
A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.
Where is the data processed?
EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.
Where does the figure “50% less first-contact effort” come from?
It is based on experience from comparable projects and process benchmarks, not a commitment. We establish the realistic effect for your organisation in the assessment before the pilot.
Related agents.
- Citizen Communication Agentup to 65%less processing timeCitizens' office, service centre, front office
- Citizen Guide Agentup to 60%fewer first-level enquiriesCitizens' office, service centre, mailroom
- Crisis and Situation Information Agent50%faster situation updatesCivil protection, press office, situation centre
- Low-Value Procurement Agent45%less review effortProcurement, specialist departments
- Framework Agreement Call-Off Agent55%faster enquiry responseProcurement, procurement office, IT purchasing
- Local Bylaw Enquiry Agentup to 65%fewer follow-up queries at the citizens' officeCitizens' office, tax office, service centre