Logistics

TCO Quotation Agent

Every figure sits in a different place. Whoever gathers them also decides how deep the calculation goes.

Turns an unstructured enquiry into a total cost of ownership comparison and a quotation.

Open agent
Public administration

Four processes that take up the most time today

Developed in Germany · Hosted in the EU

Developed in Germany · Hosted in the EU or on-premises

Delivered together with

STACKIT Sovereign hosting in Germany, single-tenant from the first user.
Rödl Legal, tax and compliance expertise for legally sound deployment.
4P Consulting Advisory and implementation for the public sector, starting with the AI readiness assessment.

An enquiry for twelve vehicles produces three calculations before a price emerges.

The enquiry arrives as an email with an attachment, with no fixed fields for operating profile, mileage or term. The tender manager goes back to the customer with questions, takes the vehicle costs from the price list and the toll rates from a second source, and does the calculation in a spreadsheet of their own. If the customer changes the term, the whole round starts again.

1enquiryAn email about twelve vehicles, with no operating profile and no term.
4follow-up questionsMileage, operating profile, term and residual value assumption are each asked for separately.
3cost sourcesVehicle price list, toll tariff and fuel consumption assumption sit in separate files.
9 daysto the quotationThat includes waiting for answers and two recalculations.

The costing runs once instead of three times, and sales achieves 55% faster quotation preparation.

The 55% is this agent's headline figure. The nine days to the quotation describe a typical fleet enquiry with follow-up questions; the figure was not measured.

Three steps through the process.

The agent calculates the total costs and presents the draft quotation; sales approves the price.

Turn the enquiry into costing fields

The agent reads the email text and the attachment and fills in operating profile, mileage, term and vehicle class. Anything the text does not provide, it flags as an open assumption.

Enquiry AN-7412 for 12 vehicles, 9 of 13 fields filled

Calculate total costs per option

The agent compares vehicle costs, tolls, fuel consumption and residual value for each option. Every assumption sits in its row with its source.

Cost comparison across 3 options, toll rate shown per axle class

Submit the draft quotation for approval

The agent turns the calculation into a draft quotation with a price sheet and an assumptions section. Sales checks it and signs.

angebot_AN-7412_entwurf.docx, 4 pages, 11 disclosed assumptions

What the agent does not do.

It does not set the quotation price.

It presents the cost comparison and the draft. Margin, discount and signature stay with sales.

It does not determine the residual value at the end of the term.

It works with the residual value assumption disclosed in the assumptions section and keeps it marked as open as long as it is recorded in neither the enquiry nor the price list. Sales specifies which residual value to apply at the end of the term.

Its calculation does not include verbal promises from customer meetings.

It uses the rates from the price list and the toll tariff. A discount promised on the phone only appears in the draft once it is recorded in the price list.

Connected systems

  • CRM
  • quotation costing
  • fleet management

Operations

  • Deployment modelEU cloud or private cloud
  • Data processingGDPR-compliant, no model training on your data
  • Responsible teamsSales, costing

The questions that come up before the first meeting.

How quickly is the TCO Quotation Agent ready to use?

A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.

Where is the data processed?

EU cloud or private cloud. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.

Where does the figure “55% faster quotation preparation” come from?

It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.

Related agents.

Intake review, case 2026/04711

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