Answers what this fund pays, from its own statutes.
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Legal, tax and compliance expertise for legally sound deployment.
Advisory and implementation for the public sector, starting with the AI readiness assessment.
Questions about additional benefits reach customer service every day. The person answering searches the statutes, the benefits manual and an old email, because someone once settled the same point there. If a condition is still unclear, the case goes to benefits case handling and comes back the next day.
If the answer, including the cap and condition, is given in the first call, up to 60% of follow-up queries disappear.
The reduction of up to 60% in follow-up queries is this agent's headline figure. The places to look, the conditions and the follow-up query trace a typical enquiry at a fund; they were not counted.
The agent recognises which additional benefit is meant and finds the provision in the fund's own statutes. It cites the section and subsection.
Case 2026-09-114, prevention courses, Section 11(2) of the statutesThe agent states the maximum amount and the number of courses per calendar year. It names every condition attached, one by one.
2 courses a year, up to 100 euros per course, certified providerThe agent files the answer in the case together with the provision in the statutes. Customer service passes it on during the call.
auskunft_2026-09-114.pdf citing Section 11(2) of the statutesIt says what the statutes provide. Benefits case handling decides the individual case.
Whether a benefit is indicated in a given case is not part of its answer. That remains the responsibility of benefits case handling.
After an amendment to the statutes, it keeps answering from the old version until the new one is stored.
Connected systems
Operations
A pilot typically runs on your own data within 4 to 6 weeks. The agent connects to your existing systems rather than running as a separate, parallel environment.
EU cloud, private cloud or on-premises. Processing is GDPR-compliant and models are never trained on your data. Details in the Trust Center.
It is based on experience from comparable projects and process benchmarks, not a commitment. We work out the realistic effect for your organisation during the assessment before the pilot.