Three systems report the same indicator at three different cut-off dates.
Production figures come from the MES, costs from the ERP, the order position from the CRM. Each source has its own cut-off date and its own name for the same quantity. Most of the preparation consists of explaining the differences between the extracts before anyone can talk about them.
3source systemsERP, MES and CRM deliver the figures for the monthly ops review.
17indicatorsSeventeen quantities are fixed on the agenda, from output to order intake.
5submissionsFive divisions send their extracts in their own spreadsheets.
2correction loopsThe paper goes back twice because two submissions carry different cut-off dates.
Five submissions, seventeen indicators, two correction loops: 60% of that preparation time disappears once the figures come out of the systems at the same cut-off date.
The 60% reduction in preparation time is this agent's headline figure. Seventeen agenda indicators and two correction loops reflect a typical monthly ops review cycle; they do not come from any measurement.